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CollectPlus

We’re a close-knit bunch of people obsessed by creating great customer experiences, join us and see the work you do really make a difference.

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Opportunities at CollectPlus 

We are the UK’s leading independent store-based parcel service with a nationwide UK network of over 7,000 conveniently located CollectPlus Points. Founded in 2009 we make it easy for shoppers to receive or return online purchases in a way that is fast, secure and hassle-free. Customers can use their local CollectPlus Point as a delivery destination, or returns point for over 400 well known Retailers.

With an emphasis on delivering business success through the creation of consistently fantastic customer experiences we are really proud of our TrustPilot rating of 9.2/10. Our brand is also ranked Number 1 for customer satisfaction in its sector by YouGov.

  • Overview

    CollectPlus is the trading name of Drop & Collect Ltd, which is a wholly owned subsidiary of Yodel. Based in Hatfield, CollectPlus is run as a standalone business unit within Yodel. We work closely with Yodel to offer a class-leading suite of delivery and returns services, ensuring that customers get the best possible experience.

     

  • Our Values

    We have a very clear set of values which we all buy into and which help us to deliver high levels of customer satisfaction:

    We believe different is good; We learn by mystery shopping; We challenge the status quo on behalf of our customers; We take ownership, never passing the problem; We support each other as one team

  • Types Of Careers

    Our team is relatively small, but vacancies crop up across a number of areas including marketing, new product development, new business sales and client development operations.

     

  • Passion & Personality

    CollectPlus is a great place to work. The brand has been built on a foundation of putting customers first and this approach continues to drive our business forwards, with an agile way of working and a collaborative, can-do atmosphere.

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