Albert Dock, Liverpool
Competitive Salary + Benefits
Here at Yodel we deliver more than just parcels we deliver a great experience when it comes to your career too. We are looking for a pro-active telephony-based HR Advisor that has Ac£hands onAc£ experience providing advice and guidance within a fast-paced business. This amazing role will be joining a busy HR shared services function in the Royal Albert Dock, Liverpool.
What you'll be doing
As the HR Advisor you will build rapport remotely providing solutions for both operational and support function colleagues with the ability to challenge where necessary. Most of the cases you will be dealing with, will be 80% over the telephone and 20% face to face. You will assist the business through the end to end process for disciplinary, grievance and performance management cases to ensure compliance and timely delivery of letters and documentation. You will also be working closely with the HR Business Partners to ensure all relevant processes are in place and collaboratively sharing knowledge.
In addition to these responsibilities you will oversee the following:
AccAc£Provide up to date and accurate information to the business to support business decisions and deliver an excellent customer experience.
AccAc£To support the business through periods of change, providing consistent advice and timely delivery of letters, settlement agreements, redundancy quotes and any other required documentation.
AccAc£To provide advice and guidance to the business on sickness, long term absence, managing the process throughout the length of absence and ensuring the timely delivery of letters and documentation.
AccAc£To provide advice and coaching to People Services colleagues to support professional development
AccAc£To support with research, analysis and drafting of employment related policies.
AccAc£To support with benchmarking activity in relation to reward related initiatives.
What you need to show us
The successful HR Advisor will be working in a similar role dealing with high volume cases (between 80-90) and will be CIPD qualified. You will have excellent communication skills and be up to date with employment legislation. You will be able to demonstrate experience in employer relations/change management, policy drafting and reward related benchmarking. You will have HR generalist experience with both face to face and over the telephone with colleagues.
Why work with us
If you are an ambitious HR Advisor that thrives on challenges and enjoys working as part of a team, we want you to be part of the Yodel story. This is an excellent opportunity to join a friendly HR team based in the Royal Albert Dock, Liverpool. The successful HR Advisor will receive the following great benefits:
- Competitive remuneration package
- Flexible working from home
- Business casual dress code
- Free personal & professional development courses
- Generous pension scheme - minimum 8% contributed
- 3x Life Assurance with pension
- Discounted city centre parking
- Private Medical Insurance
- Up to 25% discount on Very.co.uk
- 31 days holiday including bank holidays
- Discounted hotel stays, gym memberships and Virgin Media discounts
- Up to 25% off the various food & drink outlets in the Albert Dock.