Service delivery manager

Our service centres are the lifeblood of our operation – and our service delivery managers are right at the heart of it. It’s a job that calls for natural leaders who like to get stuck in and enjoy plenty of responsibility.

As a key member of our service centre team, you’ll plan and manage sorting activities and delivery operations within your site. You’ll make sure that our drivers and couriers are compliant and oversee our customer experience and administration functions as well.

We’ll expect you to lead from the front, developing the team at every opportunity. And in return, we’ll give you all the support you need to be the best you can be with the potential to progress into the role of lead service delivery manager, deputising for the service centre manager.

Of course, strong interpersonal and communication skills will be crucial in this role. But above all, you’ll need to be an inspirational leader with some previous experience in a warehouse or distribution environment.

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