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Terms and Conditions


Our Terms and Conditions

Terms and Conditions For Use of The Yodel Website

Yodel is a trading name of Yodel Delivery Network Limited.

In these Terms and Conditions “we, our, us, Yodel” refers to “Yodel Delivery Network Ltd”.


By accessing www.yodel.co.uk (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our privacy policy.

If you object to any of these Terms and Conditions you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to do anything, which may compromise the security of the Website or attempt to gain access to secured areas or sensitive information. Misuse of this Website may incur civil and/or criminal liability.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from your breach of these Terms and Conditions.


Yodel reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions on this website.

Yodel has complete discretion to modify or remove any part of this Website without warning or liability arising from such action.


Yodel will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, goodwill or data in relation to your use of the Website.

Nothing within these Terms and Conditions will operate to exclude any liability for death or personal injury arising as result of the negligence of Yodel, its employees or agents.


All intellectual property of Yodel including but not limited to copyright, trademarks, trade names and logos and any other intellectual property rights derived from the aesthetics or functionality of the Website remain at all times the property of Yodel. You are permitted only to use material on this Website as expressly authorised by us or our licensors. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use.

By using the Website you agree to respect the intellectual property rights of Yodel and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. Any unauthorised use of material on this Website is strictly prohibited.


The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

We do not guarantee uninterrupted availability of the www.yodel.co.uk Website and cannot provide any representation that using the Website will be error free.


The Website may contain hyperlinks to websites operated by other parties for you to access at your sole discretion. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


These Terms and Conditions will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.


We may assign or transfer any of our rights or sub contract any of our obligations under these Terms and Conditions to any third party.