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Customer Service Administrator - Bristol


BS3 Bristol

Role Overview

Customer Service Administrator

Permanent position based in our Bristol Depot (BS32)

40 hours per week working 5 days out of 7


This role will be rostered Monthly with an AM/PM shift:

AM : 07:00 - 16:00

PM : 13:00 - 22:00


  • Free On Site Parking
  • Opportunities to progress
  • Overtime always available!
  • Uniform provided
  • 28 Days Holiday Entitlement
  • Excellent Pension Programme
  • Staff also receive 25% Discount Benefit of Items on Very .co .uk

What you'll be doing

Behind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference.

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too as well as pre-briefing drivers before they leave on tour each morning. In short, you'll be a big part of why our team and customers are happy.

What you need to show us

Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.

Why work for us

Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers.

We value the contribution of everyone in our customer service team, so in return for your talents as a Customer Service Administrator, you'll be rewarded with generous benefits including 28 days' holiday (including bank holidays), an excellent pension and up to 25% Very.co.uk discount. We'll also support you to develop, progress and be the best you can be. Find out more and apply now.

Any questions?

If you need any help applying for this role, Ellie’s here to help. She really enjoys helping people get in to work, give her a call on APPLY NOW
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